Regularly visit here and we have great service. The blizzard are getting thicker than they were several years ago. Always clean and fast friendly service.
Where was the management at?
This is my teenagers' most frequent evening craving. They love the chicken strips meal with gravy. Our order has always been correct. Sometimes a little slow.
Good food! Excellent service at lunch time.
Good food, good service most of the time, if your order has garlic Texas toast make sure to tell them you want more than a small smudge of butter.
Stopped at DQ last night for a malt. I waited in line for a while and 3 cars in front of me finally pulled out and left. So since I didn't really have anything to do I wanted to see how long it was going to take. After 9 minutes and the line didn't move at all. I decided to call the restaurant to see if there was a problem with the drive thru and a young lady answered the phone and she explained there was nothing wrong with the drive thru an apologized profusely saying she was so sorry for the delay but they were short handed and was working as fast as they can. Yes, they were very busy and felt sorry for the staff that was there. The two that I had contact with were very nice and polite. I'm sure I can't say that for some customers. But my thought was where in the hell was the management at! No employee should be subject to that kind of abuse. If you didn't have enough employees to staff the restaurant and to lazy to get in there and help you should have closed the restaurant. I felt so sorry for the two young kids working there. They kept a positive attitude....at least as long as I was there. Oh, from start to finish I was in the drive through over 20 minutes. In summary: This wasn't an employee problem it is clearly a management problem.
Dq Grill Chill Restaurant is a US Restaurant based in Goshen, Indiana. Dq Grill Chill Restaurant is located at 822 Lincolnway E, Goshen, IN 46526, USA.
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