I came in with two rings worth of heirloom diamonds that I needed to get reset for my upcoming wedding. Sharon spent an incredible amount of time finding out what we both liked and fusing the styles and ultimately Sorg made the ring I'd been imagining a reality. When the ring we ordered required more diamonds than we'd originally anticipated, they went above and beyond and made sure that it would look perfect. I couldn't have asked for a better customer service experience.
I'm recently engaged and worked with Jodi through all the crazy steps of picking out an engagement ring and now she's even helping us (me and my Fiancé) with the wedding bands and really anything we ask for. They go completely above and beyond.
Sorg Jewelers isn't just a jewelry store.
Called ahead and asked if they did appraisals. Our family had found a bracelet on the ground and wanted to see what it was made of. I went in there and asked the woman working if I could have it appraised, she replied quite abruptly that a proper appraisal would cost money. I asked her if she could tell me if it was at least gold or what kind of style it was..she took it in the back, came back to the front and told me rudely that it wasn't gold(which is fine, we don't care about it - nor paid anything for it..) and that the clasp was broken. I literally demonstrated how perfectly the clasp worked and asked what kind of clasp it was. She looked at me like I was stupid and said, "box clasp". Well thank you ma'am, three of us have been doing research on it for the past couple days and couldn't find anything similar to it or it's origin. She didn't care for my story and walked away from us - towards an empty store. Not going back there.
Quality service, locally owned, and top notch products. These words best describe Sorg Jewelers.
Sorg Jewelers is a US Jewelry Store based in Goshen, Indiana. Sorg Jewelers is located at 120 S Main St, Goshen, IN 46526, USA.
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