Waited for 45 minutes past the opening time. Wasn't very professional
I believe I was overcharged
didnt take care of paperwork on time for a policy that was paid in full for a year. Refused (exact words) to answer question when I needed to know if the paperwork for an accident was handled when they had 17 days to do it. Their answer? They wouldnt tell me if I was ok, or say or yes or no to answer if I would be fine, since they had everything they needed well before the state guidelines. When I said just tell me if I am ok she said I was harrassing her. So if you want to pay for insurance, up front, for a year, get into an accident and be sure they will do their job, find another company. The worst customer service experience I have ever had hands down. So many negative stars that they owe me a few back. I just HAD to leave at least one
Affordable Insurance is a US Insurance Agency based in Goshen, Indiana. Affordable Insurance is located at 616 W Lincoln Ave, Goshen, IN 46526, USA.
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